Have you ever liked a funny or interesting TikTok video, only to realize later that it didn’t get saved to your “Liked videos” collection? This common glitch can be frustrating if you wanted to watch that video again later.
Not to worry – there are several troubleshooting steps you can try to get TikTok saving your liked videos properly again.
In this post, I’ll go over the likely reasons why TikTok isn’t saving your likes, along with actionable solutions. Keep reading to learn how to fix this issue on both iOS and Android devices.
Why TikTok Isn’t Saving Your Liked Videos
Before diving into the fixes, let’s first understand what could potentially cause TikTok to stop saving liked videos to your collection. Here are some of the most common reasons:
Outdated App Version
If you haven’t updated the TikTok app in awhile, an outdated version could be the culprit. New app updates often contain bug fixes and performance improvements.
Connectivity Issues
Unstable internet connections like a spotty WiFi signal or limited mobile data can disrupt the video saving process in TikTok. Strong connectivity is key.
Server Problems
Issues on TikTok’s servers could prevent videos from being saved properly. These problems are typically temporary but still frustrating nonetheless!
Account Restrictions
In some cases, TikTok may restrict certain account features if they detect suspicious activity. This could include issues saving liked videos, although explicit restrictions are rare.
App Conflicts/Bugs
Sometimes TikTok itself contains software bugs that affect performance. Similarly, incompatibility issues with other apps on your device might interfere with TikTok and cause problems.
Now that you know what’s likely causing problems for saving videos, let’s talk solutions! Here are some effective troubleshooting tips to try.
How to Fix TikTok Not Saving Liked Videos
Follow the suggestions below starting from the easiest fixes first. With some luck and patience, these should have TikTok properly saving your likes again.
1. Force Close and Reopen TikTok
Sometimes restarting the TikTok app can clear minor glitches that are preventing videos from being saved correctly in your liked collection.
On both iOS and Android, close TikTok completely by swiping it away from your recent apps list. Then reopen TikTok after about 30 seconds and test if saving likes works.
2. Restart Your Mobile Device
Power cycling your phone or tablet can clear temporary app and performance issues better than just force closing TikTok alone.
Fully shut down your device and leave it off for 30-60 seconds minimum before powering it back on.
Once your phone has restarted, open TikTok again to see if this resolves the liked videos not saving problem.
3. Check for TikTok App Updates
Make sure you’re always running the latest version of the TikTok app.
App updates frequently contain bug fixes that could resolve this kind of video saving error.
How to Update the TikTok app on iPhone and Android:
iPhone:
- Open the App Store app.
- Tap your profile icon on the top right corner.
- Scroll down to Available Updates.
- Look for TikTok.
- If an update is available, tap Update next to the app.
- Alternatively, you can tap Update All to update all your pending apps at once.
Android:
- Open the Google Play Store app.
- Tap your profile icon in the top right corner.
- Tap Manage apps & device.
- Tap Updates available.
- Look for TikTok.
- If an update is available, tap Update next to the app.
4. Check Your Internet Connection
Unstable internet makes it difficult for TikTok to reliably save liked videos for offline viewing. Make sure your WiFi signal is strong, or switch to mobile data if needed.
To do this, check your internet connection using any of these methods online speed test websites:
Speedtest by Ookla: This is a popular free website that allows you to test your download and upload speeds, as well as ping (latency). It also provides a comparison to other users in your area.
Fast.com: This is a simple and straightforward website from Netflix that only shows your download speed. It’s a good option if you want a quick and easy test.
Google Speed Test: This is a newer option from Google that allows you to test your speed to different Google servers.
It also provides some additional information about your connection, such as jitter and packet loss.
Confirm you have a fast, steady internet connection before retrying to save TikTok likes. Consider moving closer to your WiFi router if the signal is poor in certain areas of your home.
5. Log Out and Log Back Into TikTok
Sometimes a simple logout/login can help refresh TikTok if you’re experiencing account or performance issues.
Open TikTok, tap your profile icon (bottom right), choose “Log out”, and confirm exiting your account.
After logging back into TikTok, attempt to like videos and see if it now saves them properly again in your collection.
6. Check for a Shadowban or Restrictions
TikTok moderators issue account-level restrictions called shadowbans if they detect suspicious automated activity or spammy behavior.
A shadowban can block your saved likes and more. Appeal the restriction through TikTok’s support options.
You may need to wait patiently for them to review your account standing.
7. Clear the TikTok App Cache
A buildup of old temporary files and cached data can sometimes disrupt performance and cause issues with your saved TikTok likes.
Here’s how to clear cache on TikTok on iPhone and Android
- Open the TikTok app and go to your profile by tapping the icon in the bottom right corner.
- Tap the three horizontal lines in the top right corner.
- Select “Settings and privacy.”
- Scroll down and tap “Free up space.”
- Tap “Clear” next to “Cache.”
- Confirm your action by tapping “Clear” again.
Then reopen TikTok to see if this fixes any app errors that blocked saving likes.
8. Uninstall and Reinstall TikTok
If less drastic app troubleshooting fails, fully removing and reinstalling TikTok could do the trick. Download all your created TikTok videos first so you don’t lose them!
Then delete TikTok from your device, restart, and install TikTok again fresh from the app store.
Configure your account settings from scratch and check if saving liked videos works normally again.
9. Check TikTok Server Status Pages
Sometimes there are temporary widespread technical problems on TikTok’s backend servers that prevent core app functionality from working properly globally.
Monitoring sites like DownDetector can alert you anytime TikTok is experiencing service issues on their end. Just wait patiently for TikTok to resolve any server outages.
10. Check TikTok App Permissions
TikTok needs permission to save videos you like. Make sure its access settings are turned on.
Open your phone’s Settings app > tap Apps/Application Manager > select TikTok.
Tap Permissions – make sure switches are turned on for Storage, Media, Camera, Photos and Files/Folders. Turn any unnecessary permissions off.
This allows TikTok to save liked videos to your phone’s memory. Test if fixing permissions made TikTok save your likes now.
11. Switch Between Your TikTok Accounts
See if the issue is only happening on your main TikTok account.
Try making a brand new dummy TikTok account on your phone. Like some test videos and see if this fresh account saves them properly or has trouble too.
If your extra account’s likes save fine, something is wrong specifically with your original TikTok profile. You’ll need to troubleshoot account settings, restrictions, etc.
Also log fully out of TikTok and into any other TikTok accounts you actively use. Test if alternate profiles have problems saving likes or only your number one account sees this error.
Checking multiple accounts helps narrow down if the issue is device-wide or related to something in your primary TikTok profile that changed. Fixing account-specific problems is different from phone-wide issues.
12. Download an Older Version of TikTok
Downloading old TikTok APK files from unofficial sources could pose security & privacy risks.
But if you’re comfortable sideloading apps, installing an older version of TikTok could potentially resolve any bugs in the latest update affecting saved likes. Just be extremely cautious and research safe APK sources.
13. Contact TikTok Customer Support
If all else fails, reach out to TikTok’s support team directly to report that you can’t save liked videos to your account collection.
To reach out to TikTok:
- Open the TikTok app. Go to your profile by tapping the icon in the bottom right corner.
- Tap the three horizontal lines in the top right corner. Select “Settings and privacy.”
- Scroll down and tap “Report a problem.”
- Choose the category that best describes your issue.
- Provide a detailed description of your problem and include any relevant screenshots or videos. Tap “Report” to submit your request.
They may be able to help troubleshoot further or escalate tech issues impacting your account specifically. Be as detailed as possible when submitting the support request.
And that’s a wrap! With any luck, one or more of these troubleshooting tips should have helped you fix the common problem of TikTok not properly saving your liked videos.
Let us know in the comments if you’re still experiencing issues. Thanks for reading and happy TikToking!
