If this is true of you, you’re far from alone. Other users equally experience this occasionally too. <\/p>\n\n\n\n
There are variations of this same question, asked by many others in forums and on various social media groups, such as:<\/p>\n\n\n\n
- Why can’t I see my views on my Instagram story? <\/li>
- Why is my Instagram story not showing views<\/li>
- Why are my Instagram stories not showing up?<\/li>
- Why can’t I see who viewed my story on Instagram? <\/li>
- How do I fix the \u2018Instagram story highlights not loading\u2019 issue?<\/li><\/ul>\n\n\n\n
It can be really frustrating to contend with this issue. That’s why I have put together this post on 10 actionable steps to resolving Instagram story view issues.<\/p>\n\n\n\n
In this article, we will be talking about some of the most common reasons for low view counts and how to fix them!<\/p>\n\n\n\n
Why You Can’t See Views On Instagram Story or Highlights<\/h2>\n\n\n\n
We all know that Instagram is one of the most popular social media platforms. With more than 1.21 billion<\/strong> monthly active users<\/a>, it\u2019s easy to see why.<\/p>\n\n\n\n
One of the features on Instagram is Stories, which allows you to share your daily life with your followers. <\/p>\n\n\n\n
But there are some things that can get in the way of your Instagram Story success, like having your story views not showing.<\/p>\n\n\n\n
So, what happens when you don\u2019t get any views?<\/p>\n\n\n\n
Here are many reasons why you might not be getting any views on your story:<\/p>\n\n\n\n
- It is possible Instagram’s servers are down<\/li>
- It could be that you have too many fake followers and hence no views is coming from them<\/li>
- Your version of Instagram is out of date<\/li>
- It could be a a caching issue in the Instagram app<\/li>
- Your device possibly needs a restart<\/li><\/ul>\n\n\n\n
Of course, any of the above problems will have it’s peculiar solution. So let’s dive in to the actionable steps to take in each case.<\/p>\n\n\n\n
How to Fix Instagram Story Views Not Showing Issues<\/h2>\n\n\n\n
1. Check if Instagram is Down<\/h3>\n\n\n\n
The first point of call is to check the server status of Instagram. When Instagram\u2019s server is down, your followers won\u2019t be able to view your content. Hence, do well to check whether the Instagram servers are down or otherwise. <\/p>\n\n\n\n
To check the server status, there are a couple of websites you can use. For instance, you can use Services Down<\/a>. With this online tool, you can check whether Instagram’s server-side has an issue in your region or not. You can also use this to check the status of Instagram in other countries.<\/p>\n\n\n\n
![\"How](\"https:\/\/thedigitalsearch.com\/wp-content\/uploads\/2022\/08\/How-to-Fix-Instagram-Story-Views-Not-Showing.png\")
<\/figure>\n\n\n\nIf Instagram is down, then, there’s nothing much you can do about this. You only have to patiently wait for things to get better.<\/p>\n\n\n\n
You can also use any of the following online tools to check the status of Instagram across the globe:<\/p>\n\n\n\n
- DownDetector.com<\/a><\/li>
- Is the Service Down?<\/a><\/li><\/ul>\n\n\n\n
If after checking whether Instagram is down, you realise that’s not the case, then try the next option below.<\/p>\n\n\n\n
2. Close and Re-open the Instagram App<\/h3>\n\n\n\n
There are lots of instances where closing and re-opening an app is just what it takes to get it functioning once again. Well, the Instagram app is no exception. <\/p>\n\n\n\n
In some cases, there are some glitches which will be likely resolved after relaunching the app. <\/p>\n\n\n\n
If your Instagram story views or highlights somehow got disappeared due to the app not responding, then quitting and reopening it should make you see your views now.<\/p>\n\n\n\n
To restart the Instagram app, here are some simple steps to follow:<\/strong><\/p>\n\n\n\n
- Open “Settings” on your phone. You can access this by tapping on the “Settings” icon. Alternatively, you can access it in the notification drawer by swiping down the top of the phone’s screen. Simply tap on the settings symbol, which looks like a gear. <\/li><\/ol>\n\n\n\n
![\"How](\"https:\/\/thedigitalsearch.com\/wp-content\/uploads\/2022\/08\/How-to-Fix-Instagram-Story-Views-Not-Showing-3-1024x321.png\")
<\/figure>\n\n\n\n2. Tap on “App management” or “Apps.”<\/p>\n\n\n\n
![\"How](\"https:\/\/thedigitalsearch.com\/wp-content\/uploads\/2022\/08\/How-to-Fix-Instagram-Story-Views-Not-Showing-2-1024x758.png\")
<\/figure>\n\n\n\n3. From here, open the app list.<\/strong> You will see all the apps on your phone, listed alphabetically. <\/p>\n\n\n\n
Select Instagram<\/strong> from the list of apps.<\/p>\n\n\n\n
![\"How](\"https:\/\/thedigitalsearch.com\/wp-content\/uploads\/2022\/08\/How-to-Fix-Instagram-Story-Views-Not-Showing-5-1024x516.png\")
<\/figure>\n\n\n\n4. At this point, an application info page occurs. You will be prompted whether you want to force stop Instagram or not. Tap on “OK” to proceed. <\/p>\n\n\n\n
![\"How](\"https:\/\/thedigitalsearch.com\/wp-content\/uploads\/2022\/08\/How-to-Fix-Instagram-Story-Views-Not-Showing-7.jpg\")
<\/figure>\n\n\n\nInstagram will be stopped until you start it again. Go back to the home screen, locate Instagram and open it again. <\/p>\n\n\n\n
If this is the cause of the highlight view issue, it should be resolved by the relaunch of the app.<\/p>\n\n\n\n
3. Update Instagram to the Latest Version<\/h3>\n\n\n\n
Companies roll out new versions of their applications to improve features and also fix known bugs. <\/p>\n\n\n\n
The issue of your Instagram story views not showing could also happen as a result of a bug. <\/p>\n\n\n\n
Therefore, check whether there’s an available update by going to Google Play Store if your phone is powered by Android. If you use an iPhone, however, then check out Apple’s App Store. <\/p>\n\n\n\n
Here, search for “Instagram.” If there’s an update available, you should see the “Update” button.<\/p>\n\n\n\n
Once you find it, select \u201cUpdate\u201d and follow the on-screen instructions to install the latest version of the app. <\/p>\n\n\n\n
4. Uninstall and Reinstall the Instagram App<\/h3>\n\n\n\n
Try re-installing the Instagram app. It might be that the app has been running nonstop for too long and needs a fresh start.<\/p>\n\n\n\n
Depending on the severity of the issue, an update of the app alone would not suffice. <\/p>\n\n\n\n
The app data disappears when you delete and then reinstall an app, whereas it stays on the device when you update an app. This is why a re-install might be more effective.<\/p>\n\n\n\n
To delete and re-install the Instagram app, follow these simple steps:<\/p>\n\n\n\n
- Long-press on the Instagram app and select “Uninstall,” “Remove App,” or “Delete App” to get it uninstalled. <\/li>
- Go to Play Store or App Store, search for “Instagram” and install it.<\/li>
- Login again to your Instagram account with your credentials. <\/li><\/ul>\n\n\n\n
![\"How](\"https:\/\/thedigitalsearch.com\/wp-content\/uploads\/2022\/08\/How-to-Fix-Instagram-Story-Views-Not-Showing-1.png\")
<\/figure>\n\n\n\nYour issue should be resolved by this method and your story views should be visible. If it does not work, then you can resort to the next option, discussed below.<\/p>\n\n\n\n
5. Use the Instagram Web Version<\/h3>\n\n\n\n
There’s a possibility that you can’t see views on IG story only on the app. Hence, if this is peculiar to the app alone, the web version will work fine. <\/p>\n\n\n\n
- Is the Service Down?<\/a><\/li><\/ul>\n\n\n\n
- DownDetector.com<\/a><\/li>
![\"How](\"https:\/\/thedigitalsearch.com\/wp-content\/uploads\/2022\/08\/How-to-Fix-Instagram-Story-Views-Not-Showing-tap-on-settings-1024x319.png\")
<\/figure>\n\n\n\n![\"How](\"https:\/\/thedigitalsearch.com\/wp-content\/uploads\/2022\/08\/How-to-Fix-Instagram-Story-Views-Not-Showing-Tap-on-help-1024x530.png\")
<\/figure>\n<\/div>\n\n\n\n![\"How](\"https:\/\/thedigitalsearch.com\/wp-content\/uploads\/2022\/08\/How-to-Fix-Instagram-Story-Views-Not-Showing-tap-on-report-problem-e1659613304216-1024x530.png\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\n![\"How-to-fix-Instagram-Stories-not-Uploading-Report-to-Instagram\"](\"https:\/\/thedigitalsearch.com\/wp-content\/uploads\/2022\/08\/How-to-fix-Instagram-Stories-not-Uploading-Report-to-Instagram.png\")
<\/figure>\n\n\n\n