When you try to send a message on TikTok, you may get an error message saying that the message is not sent.
This can be very frustrating because it means you won’t be able to communicate with your friends on the app. Some users have reported that their TikTok live messages are not sending or are not available.
However, there are several ways you can fix this problem and make sure that your messages are successfully sent.
If you’re one of the millions of people who have been using TikTok lately, you may have noticed that messages are not sending or working. Here’s a quick and easy guide on how to fix that!
Reasons Why TikTok Messages are not Sending or Showing
TikTok, the popular video-sharing app, allows you to send messages to your friends. However, if your messages aren’t sending, it could be because of several reasons. Here are some common reasons why you can’t send messages on TikTok:
1. You may not have a good internet connection
If you can’t send TikTok messages to a friend, it could be because of a bad connection. Try sending them a message and see if they get it. If they do, then your problem is with the person you were trying to message.
2. You may be unable to access your account
You may be unable to access your account.
If you’re getting this message and can’t remember the password for TikTok, there are a few things that could be causing it. The most common reasons are:
- You’ve forgotten your password, or someone has changed it without telling you and then blocked you from changing it again
- You’ve been banned from TikTok
- The person who has blocked you has also blocked you from messaging them
3. You may be blocked from sending messages
If you see a message that says “You may be blocked from sending messages,” it means you either have too many followers or your account has been disabled. You’ll see this message if one of these is true:
- Your account has been suspended due to violating the usage policies of TikTok.
4. The person has blocked you
If you’ve tried to send a message and it doesn’t go through, it’s possible that the person has blocked you. When someone blocks you, they will no longer be able to see your messages or videos in their inbox.
To check if this is the case, look at their profile and see if there is a red bar on top of it that says “Blocked.” If there is, then they have blocked you!
If they have not blocked you yet but still aren’t receiving your messages, then their notification settings may need adjusting.
5. Your Account has been Suspended
You may have been suspended for violating the TikTok Terms of Service. If you’re currently facing this issue and you’re still trying to send a message, you would realise that the TikTok messages will not be sent. The TikTok direct message (DM) simply won’t work.
If you see this message, it means that your account has been temporarily suspended.
6. Your messages have been Flagged by TikTok or Reported to them as inappropriate
TikTok clearly spells out on its website that your messages might not be delivered if you post inappropriate content or when your account is suspended. If you receive a message that says your messages have been flagged or reported, it means that someone has reported your account as violating the TikTok Terms of Service.
7. You’re Trying to Message Someone who has not followed you back
When you are trying to message someone who is not following you back, the app will give you a warning. You can still send them a message, but they will not receive it until they follow you first.
You can see if someone has followed you by checking their profile and looking at their feed. If they have some of your content in their followers’ feeds, then they have followed your account.
Ways to Fix TikTok Messages not Sending or Working
1. Check your internet connection
If your TikTok messages aren’t sending, the first thing you should do is check your internet connection. If you’re on a mobile device, try opening TikTok in another app to see if it’s just TikTok that isn’t working.
TikTok requires a strong internet connection in order to work properly, so if you’re trying to send a message while connected to a weak or spotty Wi-Fi network, the message may not go through.
If you’re on a computer, try opening TikTok in a different browser. Once you’ve confirmed that your internet connection is working, try restarting your device.
2. Check if you have the latest version of TikTok
One of the first things you should check if you’re having trouble sending messages on TikTok is whether you have the latest version of the app installed.
If you are having issues sending messages on TikTok, you may want to update the app. While this won’t fix every issue, it will often fix problems with the app’s performance and stability.
For example, if you’re having issues sending TikTok messages because of a bug in an older version of the app, then updating to the latest version should fix those issues.
As you may know, apps are constantly being updated to fix bugs and make things run more smoothly. This is especially important for TikTok, because it’s one of the most popular social media apps in the world.
If your app is out-of-date, there’s a good chance that some of its features won’t be working properly.
If you’re having trouble sending messages on TikTok, make sure that your app is up-to-date by doing the following:
- Open up the app store on your phone or tablet (the section where all of your installed apps are stored).
- Type “TikTok” into the search bar at the top of this page. This will bring up our official page in Google Play or Apple’s App Store (if you don’t see us listed among all other search results).
- Click “Update” if available; otherwise, click “Update All.” After doing so, go back into our messaging module and try sending a message once more!
To do this on an iPhone, open the App Store, tap your profile picture in the top right corner, then tap “Updates.” If there’s an update available for TikTok, install it and try sending a message again.
3. Check if you have enough storage space on your device
If you’re trying to send a TikTok message but it’s not going through, the first thing you should check is whether you have enough storage space on your device. TikTok messages require a certain amount of storage in order to be sent or for the app is work effectively, and if your device doesn’t have enough space available, the message might not go through.
To check how much storage space you have available on your device, go to your device’s “Settings” app and tap on “Storage.” Here, you’ll see how much storage space is being used on your device and how much is available.
If you don’t have enough storage space available, try deleting some files or apps that you don’t use in order to free up some space.
4. Check if you have the correct permissions set for TikTok
If you’re not sure whether you have the right permissions set for TikTok, you can check by going to the app’s settings. To do this, tap the “More” tab on the bottom of the main screen, then tap “Settings.”
Once you’re in Settings, tap “Permissions,” then make sure that the toggle next to “Messages” is turned on. If it isn’t, turn it on and try sending a message again.
If you still can’t send messages after making sure that the permissions are set correctly, TikTok may be experiencing technical difficulties. In this case, try waiting a few minutes and then trying again. If the problem persists, you may need to uninstall and reinstall the app.
5. Check if you’re trying to send a message to a blocked or inactive user
If you’re trying to send a message to a user who has either blocked you or deactivated their account, you will not be able to send the message. The app will simply say “This user is unavailable” when you attempt to send something.
If you’re trying to send a message to a user who has restricted you, you won’t be able to see the chat bubble in their DMs. Instead, you’ll see a greyed-out chat bubble with a line through it.
6. Ensure You are Friends with the One You’re sending the message
The first thing to check is that you are friends with the person you’re trying to send a message to. If you’re not, then your message won’t be able to get through at all.
If you have already checked this and still aren’t able to send messages, there are two more things we should look at:
- You’re following the intended recipient of your message
- The person is also following you.
If the two above conditions are not met, your TikTok messages will not be sent.
7. Restart the App
The first thing you should try is restarting the app. It’s a simple solution that has worked for a lot of people who have had trouble sending messages on TikTok.
To do this, simply press your phone’s “home” button to go back to your home screen and then close out of TikTok by swiping up on it (or using a swipe gesture if you’re using an iPhone).
Once you’ve closed out of the app entirely, reopen it and try sending your message again to see if it will send this time around!
8. Reinstall TikTok
If you are unable to send messages on TikTok, then the first thing that you can try is reinstalling the app. To do this, follow these steps:
- Tap Settings on your iPhone or iPad.
- Select General > Profiles & Device Management and tap on TikTok’s name under “Installed” list if present. If prompted with a message saying “This profile may harm your device,” click “Trust.”
- Tap Remove/Uninstall when prompted with “You need to confirm that you want to remove this app from your iPhone” message box (iPad) or “TikTok has been removed from iTunes” alert box (iPhone).
- Reinstall TikTok by searching for it on Google Play Store or the App Store.
9. Clear cache data and information.
If you still can’t find the right solution to your problem, then it’s time to clear cache data and information on your device.
To clear TikTok App cache on Android –
Go to Settings and tap Apps or App List.
-Tap on TikTok App and select Storage & Cache.
–Tap Clear Cache and Clear Data to remove cache for the app. You can also use a third party app for clearing cache data of apps but if you don’t want to clear everything, then go ahead with this step.
To Clear cache on iPhone:
Open Settings app Tap General Then tap Storage & iCloud Usage Scroll down until you see “Clear Cache” or “Clear Data” option Tap that option
- Clear cache data and information.
- Go to settings.
- Select general.
- Select storage and iCloud usage.
- Select storage — tap on the button for your device to clear the cache data and information
Conclusion – How to Fix TikTok messages not sending, working or showing
If you’re still having trouble sending messages on TikTok, you can check the TikTok Help Center for more troubleshooting tips.
There, you’ll find advice on a variety of topics, including how to fix common issues with messaging. If you can’t find what you’re looking for in the Help Center, you can always contact TikTok directly for assistance.
If you are still having issues with sending messages on TikTok, then please let us know in the comments below. We will try to help you as soon as possible.