Your YouTube comments are missing, and it’s not because you’re being ghosted by your favorite YouTuber.
Due to the nature of YouTube, there is always a chance that you might experience some technical issues. One of the most common problems that users face is not being able to see their comment replies in the comments section.
This can result in the loss of important information, which can be frustrating. If you are experiencing this issue on your YouTube channel, there are a number of things that you can try to fix it.
In this article, we explore some known reasons why YouTube isn’t showing comments.
We will provide some actionable steps on how to fix YouTube comments not working or appearing.
Let’s dive in:
Why Can’t I see Comments on Youtube?
You may be wondering: “Why are the YouTube comments not showing up?” Though there may be some unknown reasons that account for that, here are generally some of the factors that can lead to issues with YouTube comments in a video.
- The comment settings of the YouTube channel or the video in particular.
- Glitches with the YouTube app or the browser.
- Cached data and cookies in the app or the browser.
- Your YouTube profile settings.
- Using an outdated version of the YouTube app.
- You’re using “Adblocker” or other extensions causing conflicts with YouTube
- The comment has been removed by YouTube’s policy team.
- The YouTube comments may have been removed by the channel creator.
General Fixes for YouTube Comments not Loading or Showing Up
Irrespective of what device you’re using to access watch a YouTube video, you can troubleshoot with these fixes:
1. Refresh YouTube
If you’re trying to leave a comment, or another user is having trouble seeing your comments, there are several things you can try.
Reload the page. A simple reload of the page can resolve the comments disappearing. This will refresh your browser and allow you to see any comments that were added while you were offline.
For instance, if you were watching a video and tried to leave a comment, but then closed your browser or turned off your computer without submitting it, this will give you a chance to see your comment after reloading the page.
Simply tap on the reload button if you’re using a browser or press F5.
If this doesn’t work for you, try closing out any other tabs or programs that may be running in the background.
Alternatively, you can simply close the app or the browser and reopen YouTube.
2. Check the Comments Section of a Different YouTube Video
- Check the Comments Section of a Different YouTube Video
If you’re still having problems with your YouTube comments not showing, it might be worth checking out the comments section for another video. If it’s working for one channel but not another, it could mean that something is wrong with your account.
- Check the Comments Section of a Different Channel
If you want to further isolate whether or not this problem is specific to one particular channel—and not just an issue with YouTube itself—then try checking out other channels’ pages too.
If they have comments turned on and yours doesn’t, then maybe they’re blocking them. It’s worth giving them a call before moving forward with any technical fixes if possible because blocking user-submitted content is typically against platform rules (and definitely against Google’s terms of service).
3. Write your Comments Again
A second try to write your comments won’t hurt. If it’s a technical error, this should fix it. If the comments are still blocked, then you may need to take more drastic measures. I
f you do not want to start from scratch, copy the original comment and paste it into the comments sections as usual. This may help your comments to get through and be seen by other users.
4. Sign In to your YouTube Account
If you don’t see your comment, first try logging in to your Google account and making sure that the box is checked to agree to the terms of service.
Then log out of your account, close all of your tabs (including this one), and refresh the page. If still nothing shows up, try logging into YouTube on a different device and see if it works there.
Some users have reported that this has helped them to see their comments and those of other YouTube users.
5. Sign Out of Your Account and Sign Back In
If you find that the YouTube comments aren’t showing up, try signing out of your account and then signing back in again.
We recommend this step because it’s possible that your account has been logged out or there could have been some sort of interference with YouTube.
To sign out, click on the profile icon in the top right corner of your screen and select Sign Out from the drop-down menu that appears. Then log back in again by entering your email address and password.
If this works, great! You’re done here.
Of course, YouTube users who have not logged in still see comments on their videos, but some users have indicated that this approach of logging in again can be all it takes to get the YouTube comments working again.
How to Fix YouTube Comments not Showing or Loading on Mobile (Android, iPhone and iPad)
These methods have to do with the YouTube app:
1. Force Quit YouTube and Reopen the YouTube App
Some users have reported that YouTube comments are not showing when scrolling. This is likely caused by the app. In this case, you would want to close the YouTube app and open it again.
While this is a simple step, it can be the key to getting YouTube comments back up and running. The app will automatically reload, and hopefully, you’ll see comments again.
Swipe up on your screen to bring up the control center, then tap and hold on to the YouTube icon until a dialog box appears asking if you want to close the app or not. T
ap Force Quit. Close out of Settings, then reopen your app again. Check to see if any comments have appeared in your video’s comments feed yet!
2. Clear Cache & Data on YouTube App
Cached data helps apps to work effectively by storing frequently accessed information. If the app is having trouble loading or running properly, clearing the cache might help fix it. This process does not delete your account or any of your data, but it will remove the cached information on your device.
To clear YouTube app cache and data:
- Go to the home screen. Tap on settings and then proceed to App management.
- Tap on App list or something similar
- Select YouTube from the list of apps.
- Press “Force Stop.”
- Press “Clear Cache” and “Clear Data.” This will delete any temporary files that may be causing problems for your app to function correctly in the background of your phone or tablet’s memory.
- After a few moments, you should see a Reboot prompt at the bottom of your screen asking if you want to restart your device or not – tap Restart now (or Restart later).
- Check to see if any comments have appeared in your video’s comments feed yet! If they haven’t, try another method.
3. Update the YouTube App to its Latest Version
Updating apps to their latest versions is one of the most efficient ways of resolving glitches in apps, such as the one under discussion. This is because the latest versions of apps are more stable and have fewer bugs than their older versions, making them more reliable overall.
Hence, another effective way to troubleshoot the “YouTube comments not loading” error is to make sure that your app is updated and running on the latest version. To check for updates, launch YouTube from your iOS device.
If there are any available, tap “Update.” You can also check for updates in iTunes on a Mac or PC by clicking “Check for Updates” under the Apps tab in iTunes Store. If you have enough storage space on your device, it’s also possible that an update was pushed out in order to fix a problem like this one—so check back again later (or restart) after updating if this doesn’t work right away!
4. Reinstall the YouTube App
If your Youtube comments still won’t load, you can consider uninstalling and reinstalling the YouTube app.
Here’s how to uninstall and re-install the YouTube app on your device:
On iPhones and iPads
Go to Settings > General > Storage & iCloud Usage.
Tap on “Apps.”
Tap on “YouTube” and then tap “Remove.” After removing the YouTube app, go ahead and reinstall it from the App Store.
On Android phones
Here’s how to uninstall an app on android phones
Just as we did above, navigate to Settings > App management.
Tap on App List, and select YouTube.
Tap on “Force Stop” and confirm the action.
Tap on “Disable” to uninstall the YouTube app.
Go back to the list of apps, tap on “YouTube” and you should see the “Uninstall” button.
After uninstalling the app, go ahead and reinstall or enable it from the Google Play Store.
How to Fix YouTube Comments not Showing or Loading on Desktop (Chrome and Safari Browsers)
Some YouTube comment issues are peculiar to web browsers. Here are some proven methods to troubleshoot the problem when using a web browser, be it Chrome, Firefox, Safari or any other browser.
These steps should work whether your browser is on a desktop or mobile:
1. Clear Your Browser Cache
As we have already discussed above, clearing cookies can be the solution when YouTube comments are not showing or appearing. This is because the browser cache stores information about the website you are visiting. Clearing your browser’s cache will clear all this data and ensure that it is not interfering with your YouTube experience.
To clear your browser cache, follow these steps:
- Chrome: In the address bar, type in “chrome://settings” (without quotes) and then press Enter.
- Next, click on Privacy and security, then click on the link that says “Clear browsing data.” Clicking this option will give you a list of all types of data that can be cleared from your browser—including cached files.
- Under each list item is an option to delete it completely or just remove its location from your system’s temporary storage space. Select the first checkboxes “Cookies and other Site Data” and “Cached images and files.”
2. Open the Browser in Incognito Mode
If you’re still having trouble viewing the comments on your videos, try opening YouTube in incognito mode. To do this, click on your account icon (located in the top right corner of your browser) and select “Enter incognito mode.” This will open a new window with no history or cookies attached to it.
It will also allow you to browse YouTube in a new environment without any of the issues that may be preventing you from viewing comments. This tip is especially helpful if you are viewing YouTube on a shared device, such as your work computer or someone else’s phone.
3. Disable Browser Extensions such as Adblocker
Adblocker is a browser extension that blocks ads from appearing on the web. It’s not just for YouTube, but it can also cause videos to pause or stop playing altogether when there are too many ads running in the background.
In some rare instances, some of these browser extensions can interfere with the loading of YouTube comments and prevent you from seeing the comments that are being posted. These could be your own comments or comments of other YouTube users.
If you’re using a browser extension like Adblocker, try turning it off and restarting your browser to see if this fixes the issue.
If you want to disable Adblocker:
- Go to the Settings section of your browser and look for extensions or add-ons.
- If you’re using Chrome or Safari, click on Extensions; if you’re using Firefox, click Add-ons; if you’re using Edge, click Extensions.
- Click the icon of an adblocker in order to disable it completely.
4. Switch to a Different Browser
If you are still having issues watching videos on YouTube, try switching to a different browser.
Other browsers such as Chrome and Firefox can have problems displaying comments on the site, so try using them if your preferred browser isn’t working.
You can also try accessing the website through a mobile device or tablet if possible; sometimes this will provide more stability than running YouTube through your desktop computer.
If you are still experiencing problems, try signing in from another location and/or restarting your router. A lot of times there will be an issue with network connectivity that causes this problem to occur.
Read also: How to Fix Zoom Screen Sharing not working.
Conclusion: How to Fix YouTube Comments not Showing
In this article, we’ve tried to provide you with all the possible solutions for fixing YouTube comments not showing. We hope that one of these solutions will work for you. If you’re still having issues, please contact the YouTube support team.
If you still face problems after trying out all suggestions, please let us know in the comments below and we will try our best to help!